Simple-Host - Terms and Conditions/title> </head> <body> <p><img src="images/site_logo.jpg" width="283" height="87" alt="Simple-host Keeping Webhosting Simple" /></p> <h1> Web Hosting Terms and Conditions </h1> <h3>General Conditions of Use</h3> <p>Simple-Host Web Hosting Services (from now on referred to as Simple-Host) provide Internet access and use of server space for email accounts and for hosting of web and WAP sites. Simple-Host reserve the right to suspend, restrict or terminate any customers account where the customer is in breach of this agreement.</p> <h3>Use of Web Hosting Accounts</h3> <p>Accounts are to be used only by the purchaser / purchasing company. Account holders must not resell or give away web / WAP space or email accounts to other parties, other than the acceptance of advertisements. All web and WAP space and email accounts must remain in total control of the account holder. </p> <p>Each web hosting account may be used for only one website. Hosting of two or more websites on the one web hosting account is prohibited. Subdomains (where provided) may be used as an extension of the main website or as a WAP site to run alongside the main website. Subdomains may not be used to host additional websites. </p> <h3>Prohibited Use</h3> <p>Simple-Host prohibits the use of its servers for:</p> <ul> Illegal material, such as commercial audio, video or music files or any other copyrighted works, for which the account holder does not have the permission of the coyright holder, or any other material in violation of UK Law <li>Adult material, such as pornography, erotic images or otherwise lewd or obscene content</li> <li>Racist, defamatory, obscene, indecent or other unlawful material</li> <li>'Warez', such as pirated software, ROMS, emulators, instructions or software for phreaking, hacking, password cracking or IP spoofing etc</li> <li>Sites engaging in or promoting pyramid sales, Multi Level Marketing or similar activities</li> <li>Engaging in illegal activities</li> </ul> <p>Account holders will not post (nor allow to be posted) web or WAP pages containing such material or links to such material, nor shall they store such material in their server space, nor shall they transmit such material by email or any other means. </p> <p>Simple-Host reserve the right to determine whether any material or use is prohibited. </p> <p>Simple-Host reserve the right to remove any such material without warning and suspend or terminate accounts without refund or notice. </p> <h3>Spam (unsolicited email)</h3> <p>Simple-Host prohibits spam (the sending of unsolicited bulk email). Simple-Host will terminate any account, without refund, for which the account holder has sent unsolicited bulk emails. </p> <h3>Upgrading Web Hosting Accounts</h3> <p>At any time, account holders may upgrade their web hosting accounts by purchasing additional facilities. Account holders can choose to have the upgrade take effect immediately or to have it take effect from the renewal date. If from the renewal date, then the renewal invoice will be adjusted to include the upgraded features. If immediate, then the account holder will be invoiced for the upgrades as for a new account, and payment will be due immediately. Upgrades made part way through the term of the hosting account will be charged at the full rate as if they were ordered as part of the original hosting account. An upgrade made part way through the term of a hosting account will be valid only until the renewal of the hosting account. </p> <h3>Data Transfer (Bandwidth) and System Resources</h3> <p>All web hosting accounts should remain within the agreed data transfer (bandwidth) allowance for the account. Simple-Host accept that there are times when sites may unexpectedly exceed data transfer allowance for short period of time. Simple-Host will not impose any penalty for such breaches of data transfer allowance providing that these breaches are small, are not frequent, and are not sustained. Simple-Host reserve the right to determine what constitutes small, sustained or frequent breaches of data transfer allowance. </p> <p>Many domains have to share the various resources (processors, memory, etc) available on the servers. Simple-Host believe that no single domain should use excessive amounts of resources, as this may jeopardise server performance for the other domains. </p> <p>In the event that an account is deemed to be using excessive data transfer (bandwidth) or resources, Simple-Host may suggest action to reduce bandwidth or resource use, or suggest moving the website to its own dedicated server. </p> <p>Account holders may also be subject to additional costs due to excessive data transfer or resource use. These costs will be agreed between Simple-Host and the account holder. </p> <h3>Cancellation, Termination and Refunds of Web Hosting Accounts</h3> <p>Account holders may terminate their accounts simply by not using them or by not renewing them. Failure to use or renew an account is deemed to be a termination of customers choice. No refund will be given where customers terminate or cease to use their account prior to the end of the term of the hosting account. </p> <p>In the event that Simple-Host finds an account is in breach of the prohibited uses, then that account may be terminated without notice. No refund for the remainder of the year will be given. </p> <p>In the event that an account exceeds data transfer or resource allowances and an agreement cannot be reached between Simple-Host and the account holder, then Simple-Host may terminate the account. In this case, Simple-Host may provide a refund for the remaining unused part of the year, subject to an administration fee of £10.00 + VAT. </p> <p>In the event that Simple-Host is to refund full or partial payments, refunds will be made by the same means in which the original order was placed. Customers who paid by credit or debit card will be refunded directly to their credit or debit cards. Customers who paid by cheque will be refunded by cheque. All refunds will be made within 30 days of agreement to make a refund. </p> <p>UK Customers Only : Under the terms of The Consumer Protection (Distance Selling) Regulations 2000, consumers have a "cooling off" period of 7 working days from the date that the order is placed in which they may cancel orders placed by distance contract. However, this right to cancel does not apply where service provision begins before the end of the cooling off period. All web hosting accounts provided by Simple-Host begin the same day that the order is placed, normally within 2 hours of ordering. Therefore, the consumer's right to cancel and receive a full refund will not apply once service provision has begun. Commencement of service will normally be the time at which your account activation notice is sent. </p> <p>The Consumer Protection (Distance Selling) Regulations 2000 do not apply to business-to-business transactions, nor to transactions with businesses or consumers outside the UK. </p> <h3>Liability</h3> <p>Simple-Host will not be responsible for any loss or damage your business may suffer. Simple-Host make no warranties, expressed or implied, for any services we offer. </p> <p>Customers shall indemnify and hold harmless Simple-Host from any and all demands, liabilities, losses, costs, and claims, including all legal fees, asserted against Simple-Host and it's agents, customers, officers and employees, that may arise from any service provided or performed or agreed to be performed, or for any product sold by Simple-Host, it's agents, customers, officers or employees. </p> <p>Simple-Host will not be responsible for any loss or damage caused by infringement of copyright or proprietary rights, supply of defective goods or services, any loss or damage (personal or business), caused by customers of Simple-Host. </p> <h3>Changes and Amendments</h3> <p>Simple-Host reserve the right to amend and/or change these Terms and Conditions without notice. </p> </div> </body> </html>